Welcome to the Bodhi Dharma Store. This page provides information on the following topics:
- Contact information
- Shipping
- Customer Guarantee
- Payment options
- Secure payment environment
- Return Policy
How to contact us
The Bodhi Dharma Store sells items for a variety of different nonprofit organizations. Customer service for the Bodhi Dharma Store (customerservice@bodhidharmastore.org) will help you as much as possible regarding the online ordering process. For the actual sales items themselves, we typically can refer you to the appropriate organization responsible for the item listed at the store. Specific product information and service is available directly from the non-profit organizations listed below.
Nalanda West Events
Nalanda West
3902 Woodland Park Avenue N
Seattle, WA 98103
Publications
Bodhi Magazine
email: bodhi@nalandabodhi.org
Bodhi Magazine
Nalandabodhi
P.O. Box 95657
Seattle, WA 98145-2657
www.bodhionline.org
Publications by The Dzogchen Ponlop Rinpoche
Publications from Nalandabodhi
email: nalandabodhipubs@nalandabodhi.org
Nalandabodhi
P.O. Box 95657
Seattle, WA 98145-2657
www.nalandabodhi.org
Publications from Nitartha international
email: pubs@nitartha.org
Nitartha international
P.O. Box 85067
Seattle, WA 98145-1067
www.nitartha.org
Siddhi Publications
email: siddhipubs@nalandabodhi.org
Siddhi Publications
P.O. Box 93542
R.P.O Nelson Park
Vancouver, British Columbia V6E 4L7
Canada
Software
Nitartha-Sambhota from Nitartha international
For software support you can check the Nitartha-Sambhota support site at www.nitartha.org/software_support.html or
email: rfors@nitartha.org
Nitartha international
P.O. Box 85067
Seattle, WA 98145-1067
www.nitartha.org
Recordings
Nalandabodhi and the Kagyu Office
email: recordings@nalandabodhi.org
Nalandabodhi
P.O. Box 95657
Seattle, WA 98145-2657
www.nalandabodhi.org
Music CD by Heavy Duty Dharma Records
email: nathalie@hddr.de
Heavy Duty Dharma Records - Bischoff, Mardon & Renondeau
Haubachstraße 11
D - 22765 Hamburg
Germany
Tel.: +49 40 41 28 54 23/24
Fax: +49 40 390 57 04
James Gritz Photography
email: jamesgritz@earthlink.net
72 Lakeshore Park Road
Boulder, CO 80302
800-766-2545
Shipping
The rates for shipping are at this time determined individually for each item. Because the Bodhi Dharma Store works with different organizations in different parts of the world to bring you the items in our store, any particular item may be shipping from a different location. Accordingly, each item is separately charged for shipping at rates determined by the selling entity.
Customer Guarantee
Our items are provided to support our nonprofit activities and these organizations
will do their best to provide you with quality products in keeping with the
high ideals of the organization.
Payment options
We gladly accept Visa, Mastercard and American Express for goods purchased over the Internet through our secure online ordering system. Individual sellers may accept orders by check through the mail. Contact them at the email addresses listed above to inquire into their policies.
Secure payment environment
Credit card purchases are conducted online in a secure purchase environment protected by Secure Servers hosted by Yahoo! Shopping, one of the largest online shopping providers in the world. The Order Form pages for all Yahoo! Stores are served through a secure https connection using 128-bit SSL v2/v3 encryption.
Merely browsinig the store does not require security, but when you need to do something secure, such as providing credit card or customer information during checkout, you will be transparently moved into a secure environment. The Yahoo! platform encrypts credit card information when a shopper enters the credit card number in the web browser, when it is sent to the server, and finally when it is sent from the server to the Bodhi Dharma Store.
Major browsers indicate that you are in a secure environment by placing a small icon showing a lock at the bottom of the browser, in what is called the "status bar." Clicking on these lock icons in the bottom bar on your Explorer or Navigator browser provides detailed information about the secure environment.
Return policy
You may return an item for refund or replacement within 7 days of the shipment date. Shipping and handling charges are nonrefundable. All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. Your packing slip will indicate where you need to send your return.
If you have any questions regarding your order, please contact the organization listed on your packing slip. (See the addresses above for specific contact information.)
For technical problems with shopping at the site, please send an email to customerservice@bodhidharmastore.org.